Correct an invoice

Correct issued invoices from the Console

We have a step by step guide to help you correct invoices from the API and the Console

When you make a mistake on an invoice, you need to fix it properly to stay legal and keep good records.

The most common method is a credit note, which cancels, refunds, or adjusts an invoice. It links back to the original and changes the amount without erasing it.

Debit notes request additional money you forgot to charge, but most businesses rarely use these. Instead, they just send a new invoice for the extra charges.

Corrective invoices are only available in certain countries like Spain and Poland. They create a new invoice to replace the old one, and you’d use them where adjusting the charged amount wouldn’t work, like getting the customer’s name or tax ID wrong.

When do you need corrections?

You might need to fix an invoice if you charged the wrong amount, got customer details wrong, the tax authorities partially accepted the document (possible in regimes like Spain), goods were returned or damaged, or you forgot required information.

Whatever method you use to fix the mistake, it must connect back to the original invoice so you have a complete record of what happened.

How to correct an invoice

1. In the Console, click on Invoices in the left sidebar.
2. Select the invoice you want to correct.

The invoice must be issued before a correction can be made.

3. Click on the Correct button in the top-right corner. This will open the Correction dialog.

The available fields will depend on the $regime of your document, but will always include a Series and a Type:

• Series: usually corrective documents will have a different series from your standard documents or invoices. A common pattern is replacing the standard series with CN (standing for credit-note).
• Type: the options available depend on the regime, but will often include debit-note and credit-note. Unless you have a specific accounting need, it is often a better practice to avoid issuing a debit note by issuing a full refund through a credit note and then issuing a new invoice.

Finally click on the Correct button and you will have a corrective invoice that you should send to the tax authority through a workflow, as you would do with a standard invoice.

Correction types by regime

The Correct dialog only offers the types the document’s regime and addons permit.

Regime	Available types	Notes
Spain	credit-note, corrective, debit-note	VERI*FACTU, TicketBAI and SII map corrections onto the R1–R5 rectification codes.
France	credit-note, corrective	Both methods are recognised for invoice corrections.
Italy	credit-note, debit-note	SDI reports these as document types TD04 and TD05.
Portugal	credit-note, debit-note	SAF-T requires the series name to carry a document type prefix.
Poland	credit-note	KSeF’s FA VAT addon accepts credit notes only.
Mexico	credit-note	Requires the original invoice’s SAT UUID stamp.
Colombia	credit-note, debit-note	Requires the original invoice’s CUFE code.
Greece, Belgium, Norway, Switzerland, UAE	credit-note
United States, India	credit-note, debit-note

Regimes not listed here place no constraint of their own, so the types on offer come from whichever addon is applied to the document.

FAQ

Should I use a credit note or a corrective invoice?

Use a credit note when the amount charged was wrong, goods were returned, or you need to refund part or all of an invoice. The original document stays valid and the credit note extends it. This is the correction method regimes accept most widely.

Use a corrective invoice when the error is in a field that cannot be fixed by adjusting a value — the customer’s name, their tax ID, or the issue date — and the original must be replaced outright. Corrective invoices are only available in some regimes, so check the correction types table first.

Related resources

Related Guides	Correct an Invoice
API Reference	Create an entry (POST) Create an entry (PUT)